Policies

General

Thanks for stopping by and wandering through Stitch To Stitch — your place for adorable, yet affordable children’s clothing.

All items are made in a smoke-free, dog-friendly home.

I love custom orders and am always willing to talk about new ideas. Send me an email if you see something you like but it’s just not quite right. I hope we can come up with something perfect for you and your little one.

If you have ANY questions, please contact me. I try to respond to all emails within a couple of hours unless it is the weekend (or when I’m sleeping).


Shipping

Ready to ship items will ship within 1-2 business days of receipt of payment.

Made to order items will be sewn after the order is placed and generally ship within 10-15 business days of receipt of payment.

If something is needed more quickly please contact me about expediting your order; please remember that I stay at home with my children during the day so my sewing time is limited.  I promise that I’m working on your items as fast as possible!

DOMESTIC SHIPMENTS
Items sent within the US will be mailed via USPS using the cheapest shipping method (First Class or Priority Mail). Other shipping methods and/or insurance are available upon request for an additional fee.

INTERNATIONAL SHIPMENTS
International shipping is done through USPS First Class or Priority Mail. Please note the buyer is responsible for any fees incurred through customs, delivery confirmation is not available and the USPS does not track packages once they leave US soil. Insurance is available upon request for an additional fee.


Refunds and Exchanges

All sales are final. If you are unsatisfied with your order for any reason, PLEASE let me know. Customer satisfaction is extremely important to me and the success of my store; I will do what I can to make you a happy customer! I’m not happy unless you’re happy.


Additional Policies

For best care of your items: machine wash cold, tumble dry low or hang to dry, warm iron if needed.